Frequently Asked Questions
A few quick answers before you send us a message.
Where can I see shipping charges and delivery options?
Delivery options and any shipping charges are shown at checkout, before you confirm your order.
Which payment methods are accepted?
The available payment methods, including major credit and debit cards, are shown at checkout.
Is shopping with HTM Collection secure?
Yes. Orders are placed through our secure checkout, and we only use your details to process and deliver your order.
What is your return policy?
Items can be returned within 30 days of delivery if they are unused and in their original packaging. See our Refund and Returns Policy for details.
What if my order arrives damaged?
Please email us at info@htmcollections.com with your order number and we will make it right.
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