Answers to the questions we hear most often. If you can’t find what you need, our team is happy to help.
Who is HTM Collection?
HTM Collection LLC is a registered US business based in Florida. We offer a growing range of beauty, kitchen, baby, pet and home products.
How can I pay for my order?
Checkout is secure, and the available payment options, including major credit and debit cards, are shown when you place your order.
How can I track my order?
You can check your order status on our Track your order page, or from your account after logging in.
What is your return policy?
Items can be returned within 30 days of delivery if they are unused and in their original packaging. Please read our full Refund and Returns Policy for details.
What if my item arrives damaged or defective?
We are sorry if that happens. Please email us at info@htmcollections.com with your order number and we will make it right.
How do I contact customer care?
Email us at info@htmcollections.com or call +1 321 396 5222. You can also use our Contact page.
